Customer Success Advisor

Stockholm, Sweden Full-time Allows remote

Effectly is looking for a well-rounded and highly engaged Customer Success Advisor that approaches customer centricity like a Master Craftsman.

At the end of the day, it’s your responsibility to help large organizations become and remain customer-centric companies - you create their “happily ever after.”

Our misson

Everything we do is to inspire people to develop great experiences in all interactions and conversations, creating more wow feelings and happiness in the world.

What is success?

We measure our success not in terms of size, but in terms of:

a. How truly amazing we feel about the work we do
b. How joyful our clients are after working with us
c. How truly satisfied are we with our own lives

Our 10 Core Values of Effectly

Our Core Values Playbook guides us consistently in everyday life at Effectly and what we mainly hire by:

  • Present - We create mental presence
  • Humorous - We share humor, joy and laughter
  • Holistic - We see and understand the importance of the big picture
  • Innovative - We create the new and throw out the old
  • Authentic - We believe in our own personality and character
  • Efficient - We are doing more with less
  • Creative - We find creative solutions to problems
  • Experts - We are perceived as experts in our industry
  • Development - We always embrace the development of a forward-looking movement
  • Passionate - We express our passion for the job

So, attending to the tiny details that transform good customer experiences into great ones, designing optimized customer journeys, and the creation of efficient customer success processes are both familiar and fun for you. Sound like a match? Let´s apply today!